A case of inspiration: Locking down CRM for maintenance

Today we had a discussion at the office on an upcoming migration at a customer. Their Dynamics CRM environment is getting a complete overhaul and a large number of external systems need to be hooked up. A migration for which we are preparing multiple scenarios. While the migration is going on, it would be really nice to […]

#MobileCRM: A Deeper dive into the Tablet version – part 8

In my last article I discussed the tablet version of the Dynamics Mobile App, which turned out to be a world of difference compared to the phone version. I was pleasantly surpised with the tablet version because I was able to use more functionality of Dynamics CRM compared to the crippled phone version. Too bad, Microsoft […]

#MobileCRM: Exploring the competition – part 6

In my last article I wrote that I was disappointed with the standard Dynamics Mobile CRM client. Frustrated by the lack of customization possibilities, I decided to take a look at the competition out there. I my last article I mentioned one of the competitors as well: Resco. In this article I’ll take a quick look at what […]

#MobileCRM: some first impressions – part 1

In the previous article I mentioned that I wanted to explore the mobile world of CRM. In order to get going, I dug into my drawers and found a couple of devices which I’ll be using while writing this series of articles: iPad Mini, running iOS 8.2 A cheap Lenovo 7” IdeaTab A1000 tablet, running Android 4.1.2 Microsoft Lumia […]

#MobileCRM: Living in a mobile world…

The world is becoming mobile more and more. We do everything using our mobile phones; social stuff, e-mail, banking, gathering information etc. If we follow this path, we would expect that our users are doing a lot of their CRM stuff on their mobile phones as well. In most cases exact the opposite is true. For some reason we keep on using our […]