#Crm2Crm – part 2: Replication basics 1

In the previous article I described how I got sparked to investigate how I can create a bi-directional replication scenario in which I can synchronize data back and forth between entities. For the sake of simplicity I’ll focus initially in synchronizing the data within a sinlge CRM organization. Later on I will describe how we can set up […]

Dynamics CRM and Azure Scheduler – a closer look at Azure Web Jobs

In this series of articles I’m working on a scenario in which I want to hookup the Azure Scheduler to Dynamics CRM. In the previous article I established a breakthrough. Using REST calls and Json, I’m able to create new jobs in the Azure scheduler. This paves the way for the next challenge: Creating an […]

#MobileCRM: some first impressions – part 1

In the previous article I mentioned that I wanted to explore the mobile world of CRM. In order to get going, I dug into my drawers and found a couple of devices which I’ll be using while writing this series of articles: iPad Mini, running iOS 8.2 A cheap Lenovo 7” IdeaTab A1000 tablet, running Android 4.1.2 Microsoft Lumia […]

#MobileCRM: Living in a mobile world…

The world is becoming mobile more and more. We do everything using our mobile phones; social stuff, e-mail, banking, gathering information etc. If we follow this path, we would expect that our users are doing a lot of their CRM stuff on their mobile phones as well. In most cases exact the opposite is true. For some reason we keep on using our […]

The dark side of CRM: protection of intellectual property – part 1

The intention of this article is to create awareness about protection your intellectual property. This applies mainly to developers involved in commercial product development, but it might also apply for developers writing who want to protect their intellectual property (e.g. certain routines). I’ve been developing software since the early 1990’s (as a contractor, as a product developer etc). […]

Why xRM would be a better name than CRM

The last weeks have been a good introduction into the world of CRM. It bedazzled me that Microsoft CRM is used for all kinds of processes not related to marketing or sales. Microsoft CRM is being used within all kinds of organisations, like e.g. the justice department, offshore industries, in member based organisations etcetera. The […]